Returns

Return Policy

If a pair isn’t right, we’ll make the return simple. Here’s how it works.

Days to start a return
Contact us to begin
Unworn, in the original box

How to Return

  1. Contact us first. Reach out within 15 days of receiving your order to let us know you’d like to return. We’ll confirm the details and where to send your pair.
  2. Pack the shoes unworn, in their original box. Shoes must be unworn and in the same condition you received them, with the original box in good condition. We recommend trying shoes on indoors, on a soft surface.
  3. Ship the return. Return shipping is arranged and paid by the customer. We recommend a tracked service — the return is your responsibility until it reaches us.

Conditions

  • Returns must be initiated by contacting us within 15 days of delivery.
  • Shoes must be unworn and in good condition.
  • The original box must be included and in good condition.
  • Return shipping costs are the customer’s responsibility.

Refunds

Once your return arrives and is inspected, we’ll confirm by email and issue your refund to the original payment method. Original shipping charges, where applicable, are not refunded.

Contact Us to Start a Return

Questions about fit before you order? See our Sizing Guide.