FAQs

Where do your products ship from?

All products are shipped from our warehouse in Toronto, Ontario

What is your return policy?

At Hookd Market, we do not accept any returns or exchanges

Is what you sell brand new?

Everything we sell is brand new and is sold in its original packaging

Are your products authentic?

All our products are authentic and purchased directly from their original brands

How long until my orders are shipped?

It takes up to 2 business days for orders to be processed for shipment

How are products priced?

Our products are priced based on the total cost to acquire them, plus the additional value we create

For any additional questions please send an email to: Help@hookdmarket.ca