FAQs
Where do your products ship from?
All products are shipped from our warehouse in Toronto, Ontario
What is your return policy?
At Hookd Market, we do not accept any returns or exchanges
Is what you sell brand new?
Everything we sell is brand new and is sold in its original packaging
Are your products authentic?
All our products are authentic and purchased directly from their original brands
How long until my orders are shipped?
It takes up to 2 business days for orders to be processed for shipment
How are products priced?
Our products are priced based on the total cost to acquire them, plus the additional value we create
For any additional questions please send an email to: Help@hookdmarket.ca